Resolving eSIM Deletion Issues on Samsung Galaxy S22: Step-by-Step Guide

Some Samsung Galaxy S22 users have encountered a known issue where they are unable to delete an eSIM-Türkiye eSIM profile from their device, or the SIM manager fails to load due to a software bug.

This issue can be frustrating, but don't worry — there are workarounds available to help you manage your eSIMs until Samsung releases a software update to fix the problem.

Check for Software Updates

If an update is available, please download and install it.

• 1. Go to Settings.
• 2. Scroll down and tap Software update.
• 3. Tap Download and install.

Remove/Add a Physical SIM

This will force the SIM manager to reload.

• 1. Insert the SIM removal pin into the hole to release the tray.
• 2. Pull the tray out gently from the tray slot.
• 3. Ensure that a physical SIM is in the tray.
• 4. Insert the tray back into the tray slot.

Restart Your Device

A simple reboot can resolve many technical issues.

• 1. Press and hold the side key and the volume down button simultaneously.
• 2. Tap Restart.
• 3. Tap the Restart option again to confirm.

Reset Network Settings

This will reset all network settings, including Wi-Fi, Mobile data, and Bluetooth.

• 1. Go to Settings.
• 2. Scroll down and tap General management.
• 3. Tap Reset.
• 4. Tap Reset network settings.
• 5. Tap Reset settings to confirm.

If the issue with deleting the eSIM-TURKEY eSIM persists after trying the above workarounds, please contact Samsung or your carrier, as the issue might be related to the device’s software.

If you have any questions, please feel free to contact our support team, and we’ll be happy to help!