How to Resolve the 'Cellular Plans From This Carrier Cannot be Added' Error

You may encounter this error if you are trying to install an eSIM on a network-locked device.

You can check if your device is locked by following these steps:

• 1. Go to Settings > General, and tap About.
• 2. Under Carrier Lock, you should see a message that says "No SIM restrictions." If you don’t see this message, please contact your carrier to have your device unlocked.

If you have confirmed with your current provider that your device is unlocked and still encounter issues, please contact support.