How to Use eSIM to Access the Internet on Your Samsung Galaxy Device

Before you begin, make sure the eSIM line is active and selected for mobile data.

  1. Open the Settings app.
  2. Select Connections.
  3. Tap on SIM Manager.
  4. Verify that the eSIM is enabled. If it isn’t, turn it on.
  5. Tap on Mobile Data and choose your eSIM.
Unable to activate eSIM

Connect to the Supported Network:

  1. Open the Settings app.
  2. Select Connections.
  3. Tap on Mobile Networks.
  4. Go to Network Operators.
  5. Select your eSIM.
  6. Turn off the option for Select Automatically.
  7. Choose the network specified in your eSIM’s Access Data information.
Unable to activate eSIM

Update APN Settings (if needed):

  1. Open the Settings app.
  2. Select Connections.
  3. Tap on Mobile Networks.
  4. Go to Access Point Names.
  5. Select your eSIM.
  6. Tap Add.
  7. Enter the new APN in the APN field.
  8. Tap OK to save it.
  9. Label the APN as pozitifdata in the Name field.
  10. Leave the other fields empty.
  11. Tap the three-dot menu in the top right corner.
  12. Tap Save.
  13. Ensure that the new APN is selected.
Unable to activate eSIM

Enable Data Roaming (if necessary):

  1. Open the Settings app.
  2. Select Connections.
  3. Tap on Mobile Networks.
  4. Toggle Data Roaming on or off as required.
Unable to activate eSIM

If you need further assistance, please contact our support team, and we’ll be happy to help.


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